📍 Mountain View, CA - Hybrid

👤 Role Type: Full-time

• Manage outbound and inbound pipelines to identify, qualify, and secure partnerships with small-to-mid-market (SMB) and mid-market organizations.
• Conduct engaging discovery and demo calls, helping churches and nonprofits visualize how Overflow can amplify their mission.
• Guide prospects through every stage—pricing discussions, contractual negotiations, and signing—before seamlessly handing them off to our Success team.
• Master Overflow’s product suite, features, and integrations to deliver tailored solutions and handle questions with confidence.
• Maintain impeccable CRM hygiene (preferably in Salesforce), providing the team with clear, actionable data to forecast pipeline performance and hit sales targets.
• Share insights from prospect conversations to inform Product, Success, and Marketing strategies, fueling innovation and alignment.
• Track personal performance rigorously and exceed quota through disciplined deal management and proactive follow-ups.

• Commute to In office collaboration days
• Alignment to Overflow’s mission to Inspire The World to Give founded on Christian Proverbs 11:24 “The world of the generous gets larger & larger.”
• Agreement with Overflow Values which inspires Overflow Company Culture
• Willingness to travel & participate in in person gatherings
• Commitment to serving the evangelical Christian church space, alongside wider 501(c)3 non profit space

• A genuine interest in empowering churches and nonprofits through innovative technology.
• You’re proactive and solutions-oriented, dedicated to helping customers succeed.
• Exceptional written communicator capable of creating engaging content for one-to-many outreach.
• Effective verbal communicator who can support customers via webinars, Zoom, and email.
• Comfortable with automation tools, CRM platforms, and data analytics to drive scalable solutions.
• Skilled in managing a large portfolio of customers, prioritizing tasks, and meeting deadlines.
• Willingness to work a hybrid schedule from either our Birmingham, AL or Mountain View, CA office.
• Experience & Expertise:
  • 2+ years in an Account Management, Customer Success, or similar role, ideally in a B2B SaaS company.
  • Experience with nonprofits or churches is a bonus.

• GENERAL TEAM
  • Slack
  • Google Suite
  • Notion
  • Zoom
  • Canva
  • Pitch
• GTM & SALES TEAM
  • Salesforce
  • Hubspot
  • Gong
  • LinkedIn
  • ZoomInfo
  • Instantly
  • Reply.io